CCIF Toronto 2015: Full Schedule Released


CCIF has released the full schedule for its Toronto event on January 30 (Photo credit: CCIF)

CCIF has released more information regarding its Toronto event on January 30th, including the full schedule (see below).

Taking place at the Toronto Airport Marriott, it is expected to be the largest CCIF event in history, bringing together industry experts, analysts and professionals from across the collision repair and insurance industries. Some of the key topics that will be covered during CCIF Toronto 2015, include OEM Technology and repairs, trends in the insurance industry, technical training and human resources. Ticket admission to CCIF Toronto 2015 also includes a pre-event cocktail reception on January 29. For further details, including registration information, visit:

CCIF Toronto 2015: Schedule of Events

7:30—8:30am: Registration & Continental Breakfast

8:30—9:00am: Welcome, opening remarks

9: 00—9:45am: Larry Coan, Damageability Product Concern Engineer, Customer Service Engineering, Ford Motor Company, 2015 Ford F150 Collision Repair Program: Ford Motor Company will present the 2015 F150 Collision Repair Program, that will include: design for repairability, enhanced service information, available training courses and recommended tools/equipment.

9:45—10:00am: Leanne Jefferies, Director of CCIF Skills Program: CCIF Skills Program: Skills Competitions 2015.

10:00—10:15am: Leanne Jefferies, Director of Collision Programs, AIA Canada; CCIF Charitable Project: Haiti ARISE Technical Institute: This session will provide a quick update on this exciting charitable project; what’s been collected so far and how to get involved.

10:15—10:45am: Networking Break

10:45—11:10am: Jason Bartanen, Director of Industry Technical Relations, I-CAR U.S: I-CAR has launched a new Repairability Technical Support (RTS) Portal ( that provides the collision industry with a resource to access OEM technical information and repair procedures. The RTS Portal also includes collision repair news articles, I-CAR developed matrices for repairs, and a hotline (Ask I-CAR) for collision repair technical questions. Bartanen will provide an overview of the RTS initiative and an in-depth look at the RTS Portal and its features.

11:10—11:30am: Norm Kramer, Consultant, Workplace Safety & Prevention Services: This session will provide an interesting and interactive look at health and safety in repair facilities. Kramer will demonstrate that looking after people with a good health and safety program can be profitable as well as being simply the right thing to do.

11:30am—12pm: Andrew King, Managing Partner, DesRosiers Automotive Consultants Inc: CCIF Business Conditions Survey: King will present an overview of the performance of the collision market in Canada in 2014, and share market trend information and an industry outlook for 2014. King will also discuss a variety of key collision industry dynamics related to Canada such as changes in the vehicle fleet as well as trends in new vehicle sales and operations.

2:00—1:00pm: Lunch and Networking

1:00—1:45pm: George Cooke, President, Martello Associates Consulting: This session will focus on insurance trends such as consolidation, legislation, autonomous vehicles, consumers, and telematics. Cooke will share his outlook on the impact of these trends on the claims side of the industry.

1:45—2:15pm: Marie Artim, Vice President, Talent Acquisition for Enterprise Holdings: Artim will speak about the company’s highly successful HR strategy that involves advertising, marketing, interactive media, training and tools for the nearly 200 Enterprise Recruiters hiring more than 8,000 university graduates each year. The session will cover ways in which repairers can learn from this example and apply strategies to their own businesses.

2:15—2:45pm: State of the Industry: Larry Jefferies, CCIF Chairman: This interactive session will include THE VOICE to gather information and feedback to validate and determine some possible future projects. The session will help to shape the CCIF Business Plan for 2015-2016.

2:45—3:15pm: David Adams, President, Global Automakers of Canada: This will be an OEM Panel Discussion with representatives from Honda, Nissan, Toyota and Volkswagen. The panel, moderated by Adams, will discuss OEM repair techniques and their effect on safety, repair instruction and the impact of body parts on vehicle safety.  The panel discussion is the first of a three-part session  series that will be featured at CCIF meetings in 2015.

3:15—3:30pm: Closing remarks: Larry Jefferies, CCIF Chairman



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